Payment Policy for Premier Fireplace Solutions

Effective Date: January 11, 2025
Website: https://premierfireplacesolutions.com
Address: 15851 33rd St NW, Fairview, Montana, United States
Phone: (701) 744-3603
Email: info@premierfireplacesolutions.com

Introduction

This Payment Policy outlines the terms and conditions for processing payments on Premier Fireplace Solutions’ website. By completing a purchase, you agree to the terms described in this policy.

1. Accepted Payment Methods

Premier Fireplace Solutions accepts the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Gift Cards: Premier Fireplace Solutions gift cards (if applicable)

2. Payment Currency

  • All transactions are processed in US Dollars (USD).
  • International customers may incur additional charges for currency conversion based on their financial institution’s policies.

3. Payment Security

To ensure the security of your personal and payment information, we use the following measures:

  • SSL Encryption: All sensitive information is securely transmitted during payment processing.
  • Trusted Payment Gateways: Payments are processed through reputable third-party payment providers to ensure security.
  • No Data Retention: Premier Fireplace Solutions does not store sensitive payment details, such as credit card numbers or CVV codes.

4. Payment Processing

a. Authorization and Confirmation

  • Payments must be successfully authorized and processed before an order is confirmed.
  • Once payment is completed, a confirmation email with your order details will be sent.

b. Failed Payments

  • If a payment fails, please verify your payment details and ensure sufficient funds are available.
  • Orders with failed payments will not be processed until the payment is successfully completed.

5. Taxes and Additional Fees

a. Sales Tax

  • Sales tax will be calculated based on the shipping address and applicable local tax laws.
  • The total tax amount will be displayed during checkout before completing your payment.

b. International Fees

  • Customers outside the United States are responsible for any customs duties, import taxes, or additional fees imposed by their respective countries. These charges are not included in the order total and must be paid by the customer upon delivery.

6. Refunds and Cancellations

a. Refunds

  • Refunds will be processed according to our Refund and Returns Policy.
  • Approved refunds will be issued to the original payment method and may take 5–10 business days to reflect, depending on the payment provider.

b. Order Cancellations

  • Orders can be canceled within 24 hours of placement for a full refund.
  • Cancellations made after 24 hours will be processed as returns and are subject to the Refund and Returns Policy.

7. Disputes and Chargebacks

a. Resolving Payment Issues

  • If you encounter any unauthorized charges or payment issues, please contact us immediately at info@premierfireplacesolutions.com.
  • We will investigate the issue and work to resolve it promptly.

b. Chargebacks

  • Initiating a chargeback without prior communication with Premier Fireplace Solutions may result in the suspension of your account or denial of future orders.
  • We encourage customers to reach out directly to resolve any payment disputes before initiating a chargeback.

8. Fraud Prevention

  • Premier Fireplace Solutions actively monitors all transactions for fraudulent activity.
  • Orders flagged as potentially fraudulent may require additional verification or may be canceled.

9. Subscription Payments (if applicable)

  • For subscription-based products or services, payments will be automatically charged based on the selected billing cycle.
  • Subscriptions can be canceled at any time by contacting customer support or managing subscription settings on the website.

10. Changes to This Payment Policy

Premier Fireplace Solutions reserves the right to update or modify this Payment Policy at any time. Updates will be posted on this page, and significant changes will be communicated directly to customers.

11. Contact Us

If you have any questions or concerns about this Payment Policy, please contact us: